Refund & Return Policy

Last updated: July 2026

At Nestora Home, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

Items can be returned within 7 days of delivery.
The product must be unused, in its original packaging, and in the same condition as received.
To initiate a return, please contact us with your order number and reason for return.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
Shipping charges are non-refundable.

Damaged or Defective Items

If you received a damaged or defective product, please contact us within 12 hours of delivery with photos of the item. We will arrange a replacement or full refund at no extra cost.